FRANCHISING

INFORMATION PACK

 

OR CONTACT NORBERT BAILLETTE
ON +61 400 010 034 OR VIA email


 

The Support You Receive

A full range of support is available from site selection, design, fit out, leasing co-ordination, operation support, marketing support / advice and more. We provide a “turnkey” solution so that you are ready to trade as a Love Coffee & Crepes store from Day 1. We are also committed to providing you with ongoing support to help you succeed in your business.

 

Business Management

  • Cost of Goods systems.

  • Labour cost systems.

  • Group purchasing power.

  • Opportunities to grow within the group as a multiple store owner or in various roles within the company.

 

Owner Manager Training

  • Off-site training in systems, including the Love Coffee & Crepes Franchise Manual, Westpac Small Business course and Redcat POS software package.

  • In-store training at an existing Love Coffee & Crepes store.

  • On-site staff training at your new store.

  • Pre-opening, store launch and ongoing assistance.

 

Store Management

  • Opening Day lists and checklists.

  • Daily Opening Procedures.

  • Daily Closing Procedures.

  • Daily Store Procedures.

  • Weekly Procedures.

  • Monthly Procedures.

  • Daily cash requirements.

  • Maintenance tips – how to keep cost’s low, and keep efficiency of equipment high.

 

Products And Menus

  • A proven and tested custom made menu, including comprehensive in-store recipe instruction system.

  • New product development, and seasonal specials.

  • Cost of Goods analysis tools for your menu.

Promotion And Marketing

  • Marketing launch of your new store.

  • Ongoing National or Group promotional campaigns.

  • Local Store Marketing (LSM) Advice.

  • The Love Coffee & Crepes website.

  • In-store promotional specials.

  • Seasonal specials.

  • In-house designer.

     

    Store Design & Fit-Out

    • Site Selection criteria, consultancy and checklist.

    • Landlord negotiation (if needed)

    • Full design and plans

    • Council approvals

    • Equipment lists, purchasing & maintenance schedules.

    • Store design, construction and project management.

 

Ongoing Support

  • Annual workshops for you and your staff.

  • Business Support Visits to help you in the areas of marketing and operations.

 

When we update, we update you:

  • Updated recipes.

  • Updated staff systems – the latest in getting the best from your staff.

  • Updated store systems – the latest in getting the best from your store, and equipment.

  • Marketing and promotional support – information on the ones that are working, copies of materials and how they were run in other territories.

  • Updated brochure designs.

  • Updated loyalty program designs.

  • Updated uniform trends for your staff.

  • Phone and email support.

  • Franchisee newsletter.

Everything We Do, Helps Our Franchisees Succeed!

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